Inowanzo bvunzwa mibvunzo (FAQ) muCoinmetro

Account

Account Security uye Dziviriro

Password Security

Usashandise mazwi kana nhamba dzinozivikanwa zviri nyore (mazuva ane mukurumbira, mazuva ekuzvarwa, mazwi ehupenyu chaihwo, kudzokorora, izwi / nhamba dzinozivikanwa). Kuchengetedza mapassword kune browser's cache ndiyo imwe yenzira huru dzavanokanganiswa.

Shandisa password yakasimba, zvichireva kushandisa musanganiswa wemanhamba nemabhii (epamusoro neadiki). Kuvarangarira kungave kunetsa, kana iwe unogona kushandisa yakavimbika password manejimendi sevhisi iyo inogona kuvimbisa kuchengetedzeka kwavo.

Email Chengetedzo

Iyo inonyanya kunetseka chikamu cheakaundi yako kazhinji, uye kazhinji, chinhu chekutanga chinokanganiswa. Kuchengeta email yako yakachengeteka uye inowanikwa, kazhinji inovimbisa kuti unokwanisa kusetazve account yako. Kutarisisa email kuchengetedza kunogona kutungamira kune akawanda maakaundi kukanganiswa ayo anopihwa kune yakataurwa email.

Iye munhu ane mukana kune iyo email, angangoita, anogona kuwana reset password yeakaundi uye pamwe nerumwe ruzivo rweakaundi. Iyo yakawanda email inoshandiswa kunyoresa maakaundi, ndipo painofumurwa panjodzi yekufumurwa uye kukanganisa.

Yekuwedzera Account Security

2-Factor Authentication (2FA) , ndiyo inonyanya kuwanikwa uye yakakurumbira chishandiso chinoshandiswa nevazhinji vanopa account kuchengetedza yako wega login, uye kana ikaitwa nemazvo, inoita kuti account yako ive isingakanganisike, ingo ngwarira kushandisa yakachengeteka uye yakavimbika yekusimbisa app uye tevera. nzira chaiyo kana uchiiendesa kune imwe mudziyo.

SMS Verification inobatanidza account yako nenhamba yako yenharembozha.

IP Verification inotibatsira kuona kuti account yako haisi kuwanikwa nevechitatu mapato.

Password manejimendi sevhisi inzira yekuenda kuti uve neakaomesesa mapassword akachengetedzwa muhurongwa kuti uwane nyore uye chengetedzo. Kunyangwe, iwe uri kuvimba neyechitatu bato kuchengetedza data rako.

WiFi Security

Chekutanga pane zvese, tarisa iyo WiFi network yauchabatanidza nayo. Munzvimbo dzakawanda, kune akati wandei eWiFi network akavhurika mukati mekusvikirwa nekombuta, saka zvinodikanwa kuti uone kuti uchanyatso batanidza kune waunoda, uye kwete kumutorwa.

Makomputa ane Windows 7, Windows 8 uye neshanduro dzichangoburwa dzeOS X, ane kugona kugovera mafaera nemimwe michina yakabatana kune imwecheteyo network. Kana isu tiri kushandisa yeruzhinji WiFi network, zvinokurudzirwa kuita iyi sarudzo yakadzimwa. MuWindows, kubva pane control panel, network sarudzo. Pa OS X, kubva pane zvaunofarira system.

Dzivisa kushandisa password imwe chete kumaakaundi akasiyana. Izvi hazvingoshande pakubatanidza kune yeruzhinji WiFi network, asi zvakajairika.

Pese paunowana webhusaiti inobata yedu data, senge email kana chikuva chebasa, webhusaiti yebhangi kana zvakazara inochengeta ruzivo rwakadzama. Gara uchiona kuti inowanikwa kuburikidza neprotocol yekufamba yakachengeteka, yakaita seHTTPS . Muchidimbu, kana "https" isingaoneke mubrowser bar, dzivirira kupinda mukati, sezvo saiti yacho isina kuvharwa nenzira kwayo.

Pese patinoshandisa komputa munzvimbo yeruzhinji ine yakavhurika yeWiFi yekupinda, uye isu tisina kubatana neInternet, zvinokurudzirwa kudzima kugona kwekubatanidza kuWiFi kana kusiri kudikanwa. Kana iri nharembozha, zvinokurudzirwa kuchengetedza otomatiki yekubatanidza kune WiFi network yakaremara, uye chete kubatana kune yeruzhinji network kuti tiite zvatinofanira kuita, uye wozodzima. Zviri nani kushandisa data shoma renhare, pane kutambura kubiwa kwedata.

Dzivisa kugara kwenguva yakareba kupfuura zvinodiwa yakabatana neakaundi. Semuenzaniso, paunongopedza kutumira iyo yakakosha email, buda kunze kweiyo email.

Nei Account Yangu yakamiswa?

Ndeupi musiyano uripo pakati peMunhu uye Bhizinesi Akaundi?

Musiyano uripo pakati peakaundi ega uye maakaundi ebhizinesi ndiani anogona kuisa fiat muaccount:

• Maakaundi emunhu anogona chete kugamuchira mari kubva kubhengi account yako muzita remuridzi weakaundi uyo apedza yavo yekusimbisa chimiro.

• Maakaundi ebhizinesi anogona chete kugamuchira mari kubva kumaakaundi ekubhangi pasi pezita rebhizinesi rakasimbiswa kana kubva kuakaundi yako yega yemuridzi anobatsira.

Sei Kubvisa kwakadzimwa kuAccount Yangu?

Kusagadzikana ACH Deposit

Nekuda kwehunhu hweACH deposits; kunyangwe tichikweretesa mari idzi ipapo ipapo kuakaundi yako yeCoinmetro yekutengesa, kazhinji tinenge tisingagamuchire mari yako kusvika mushure memazuva matatu kusvika mana ekushanda (mune dzimwe nguva, kusvika kumazuva gumi ekushanda)

. kuti tisvike kwatiri kubviswa kwemari kusati kwakwanisa kugadziriswa. Nechikonzero ichi, zvese zvekubvisa kubva kuCoinmetro yako zvichambomiswa kusvika mari yacho yakwana.

Kana mari yangosvika kwatiri, mari yako yekubvisa ichagoneswa zvakare uye chero yakamirira kubvisa ichagadziriswa. Zvichakadaro, madhipoziti uye kutengeserana zvicharamba zviripo kwauri. Isu tinokumbira nemutsa kuti iwe ndapota bvumidza 10 yakazara mazuva ebhizinesi kuti mari yako igadzirise zvizere usati wabata Customer Support.

Negative Account/TraM Balance

Kuwedzerwa Kuongororwa Kwakumbirwa

Ndingavhara sei Akaunti Yangu yeCoinmetro?

Unogona kutumira chikumbiro chekuvhara yako Coinmetro account kubva kuAccount Settings yako .

PaDesktop

Dzvanya pane chero chiratidzo chemenu (denderedzwa rine mavara nemavara ako ekutanga kukona yekurudyi) kana bhara rekurutivi rwekuruboshwe rweCoinmetro Dashboard yako , wobva wadzvanya Akaundi.

Pamusoro peCoinmetro Mobile app

Dzvanya pane chiratidzo chemenu chiri kumusoro kuruboshwe-kuruboshwe kweDashboard yako .

Zvino, kubva paProfile tab, skrota kusvika pazasi peji kusvika waona ' Vhara Akaunti '. Ingodzvanya pakanzi ' Vhara Akaunti Yangu ' kuti upe chikumbiro chako.

Usanetseke kana uchine mabhondi/equities muCoinmetro account yako - izvi zvinongoratidzwa kubva kuIgnium papuratifomu. Iwe uchange uchine muridzi weaya mabhondi/equities kunyangwe yako Coinmetro account yakavharwa.

Chikumbiro chako chekuvharwa kweakaunti chinofanira kugadziriswa mukati memazuva makumi matatu kubva watambirwa.

Ndinoshandura sei email kero yeAkaundi Yangu?

Kana iwe uchida kushandura email account yako, ndokumbira utumire zvinotevera kune [email protected] kubva kune yako yakanyoreswa email:

• zita renyu rizere

• kero yako yekugara yakanyoreswa

• nhamba yefoni yawakanyoresa muhurongwa hwedu

• mufananidzo wako wega wakabata ID inoshanda (zvichida iya yawakashandisa kuonesa account yako) , uye chinyoreso chakanyorwa chine mazwi "Coinmetro email shanduko" ; email kero yako ; iyo email kero itsva , uye zuva ranhasi. Ndokumbirawo ita shuwa kuti mufananidzo wacho wakajeka sezvinobvira kuitira kuti tiverenge ruzivo rwese.

• iyo email kero itsva .

Kana tangogamuchira email yako, timu yedu Yekuteerera inoongorora ruzivo rwako uye kugadzirisa account yako. Ndokumbira utarise kuti isu tine maitiro ekuona kuchengetedzwa kweakaundi yako nemari.

Deposit

My Cryptocurrency Deposit iripi?

Kana yako cryptocurrency dhipoziti isati yasvika muCoinmetro account yako mushure menguva yakapihwa, ndapota simbisa zvinotevera:

• Ndokumbira utarise kuti chiratidzo chakaiswa chinotsigirwa pachikuva chedu . Iwe unogona kuona yedu runyorwa rwezvinhu zvinotsigirwa pano. Kana iwe wakaisa pfuma isingatsigirwi neCoinmetro, tapota taura nerutsigiro rwevatengi kuti ubatsirwe mukutora mari. Kutora mari kunogona kusakwanisika mune dzimwe nguva.

• Ndokumbira utarise kuti kutengeserana kwasvika pachiyero chinodiwa chekusimbisa pane network. Kuti uwane runyorwa ruzere rwenguva yatinotarisirwa kuisirwa mari uye zvisimbiso zvinodiwa, tapota shanyira chinyorwa chedu cheHelp Center pano .

• Tarisa nechikwama chekutumira kana kuchinjana kuti kutengeserana kwabudirira . Mari yako inogona kunge isati yasvika nekuti chikwama chekutumira kana shanduko inogona kunge yaramba kutengeserana iwe usingazive.

• Ndokumbira utarise kuti waisa tokeni yako yecryptocurrency kukero chaiyo yechikwama . Kana wakaisa nekero isiriyo kana kuti isipo, tag, kana memo, ndapota taura nerutsigiro kuti ubatsirwe mukutora mari. Kutora mari kunogona kusakwanisika mune dzimwe nguva.
  

• Nguva dzose iva nechokwadi chekushandisa gasi rakakwana kubhadhara mari yekutengeserana kune kero yechikwama.

• Tapota tarisai maemail enyu . Sezvo Coinmetro iri yakachengeteka uye yakadzora kuchinjana, dzimwe nguva timu yedu inogona kusvika kune vatengi kuti iwedzere macheki ekuongorora isati yakwanisa kugadzirisa dhipoziti yako.

Kadhi rangu rechikwereti Deposit iripi?

Kana uine nyaya neEUR yako, USD kana GBP kiredhiti/debit kadhi dhipoziti, ndapota simbisa zvinotevera:

• Zita remuridzi wemakadhi rinoenderana nezita reakaundi . Madhipoziti kubva kumapato echitatu haatenderwe uye achadzoserwa kwauri nemari yako.

• Tapota onai kuti kutengeserana kwabudirira nebhangi renyu . Mari yako inogona kunge isati yasvika nekuti bhanga rako rinogona kunge rakaramba kutengeserana iwe usingazive.

• Tapota tarisai maemail enyu . Paunenge uchishandisa kadhi rechikwereti/redhibhiti kekutanga, dzimwe nguva tinogona kutaura newe kuburikidza neemail kuti tikukumbire gwaro rebhangi rePDF rinobata ingangoita mwedzi mitatu yatinogona kuona zita rako rizere , ruzivo rwebhangi , uye kutengeserana. kuCoinmetro . Ndokumbira utarise kuti hatigone kugadzirisa dhipoziti yako kusvika chirevo chako chagamuchirwa.

• Pamusoro pezviri pamusoro, ndapota ita shuwa kuti:

  • zita riri pakadhi rako rinoenderana nezita riri paCoinmetro account yako

  • kadhi rinoshanda kune e-commerce, cryptocurrency, kana kunze kwenyika. Dhipoziti yako ingadai yarambwa nebhangi rako kana kadhi rako risingatsigire marudzi aya ekutengeserana

  • iyo kadhi yakanyoreswa 3D Chengetedza kutengeserana

  • une mari yakakwana uye hauna kudarika chero miganhu

  • waisa iyo chaiyo 3D Yakachengeteka password

  • waisa iyo CVC kodhi chaiyo kana zuva rekupera

  • kadhi harina kupera,

  • kadhi harisi prepaid card,

  • chiyero chakadzokororwa chekutengesa kudiki hakuna kutumirwa

  • iyo dhipoziti mari haisi kupfuura 5,000 EUR.

Ndeipi Deposit miganhu yeFiat?

GBP Inokurumidza Kubhadhara, USD Local Wire, International Wire, SWIFT uye SEPA deposits

Iko hakuna dhipoziti miganhu zuva nezuva; zvisinei, pane €500,000 kana yakaenzana muganhu pamwedzi nokuda Level 1 Verification. Kune vashandisi vakasimbiswa kusvika paNhamba 2, muganho uyu haushande.

Kutamisa Kadhi rechikwereti

Yedu shoma inodiwa mari yedhipoziti i10 kana yakaenzana, uye iyo yakanyanya dhipoziti muganho i5,000 pakutengeserana.

USD Local ACH deposits

Muganho wazvino iUS $2500 per transaction uye $5000 pamwedzi.

Ndeipi ongororo yandinoda kuti ndiise USD?

Kana iwe uchigara muUnited States, uye uri kutsvaga kuita dhipoziti muUSD pamwe neACH dhipoziti nzira kana Wire transfer (yemumba waya), ndapota cherechedza kuti nguva yekutanga yaunoenda kunoisa kana kubvisa US madhora kubva kuCoinmetro account yako. , pane kumwe kuongorora kudiki kunodiwa kubva kune mumwe wedu wekubhengi.

Chekutanga, ita shuwa kuti wapedza yako Coinmetro Profile Verification . Akaunti yakasimbiswa inodiwa kuti uise zvese fiat uye crypto muakaundi yako yeCoinmetro. Kune fiat deposits, iwe uchafanirwawo kuchengetedza kero yako muhurongwa.

Zvinodiwa zveUSD ACH kana Wire deposits:

✔️ Identity Verification

✔️ Kero Verification

✔️ Foni Verification

✔️ US Social Security Number

Pakarepo mbiri yako painosimbiswa, iyo USD dhipoziti nzira ichave iripo mudhipoziti menyu kubva paDashboard .

Kune yako yekutanga USD dhipoziti kana kubvisa, iwe unozofanirwa kupa yako Social Security Number (SSN) mukati medhipoziti pani. Yedu USD yekubhengi shamwari Prime Trust ichagadzirisa chikumbiro chako.

Ndeipi mari yeDeposit paCoinmetro?

Withdrawal

Ndekupi kwandingawane mamiriro eKubvisa kwangu?

Unogona kutarisa mamiriro ekubvisa kubva kuCoinmetro Wallet yako . Kubva paCoinmetro Dashboard yako , tinya pane Wallets tebhu kumusoro kwepeji. Zvadaro, kubva paWallet yako , tinya pa' Transactions ', tsvaga iyo yakakodzera kutengeserana uye tinya pairi. Iwe uchawana mamiriro ekutengeserana kudivi rekurudyi rebhokisi rebhokisi. Kana kubviswa kwacho kuchinge kwaratidza kuti 'Yatumirwa', mari yacho inobviswa kubva kuWallet Balances yako. Kana wakumbira kubviswa kuenda kunzvimbo itsva, ndapota ita shuwa kuti wasimbisa izvi kuburikidza neemail. Ndokumbira utarise Inbox yako (uye Junk/Spam folders) kune email ine musoro unoti Confirm Your New Withdrawal Destination , wobva wadzvanya




[Simbisa] .

Ndekupi kwandingawane yangu XRP yekuenda tag?

Nyaya yakajairika yekuti sei kubvisa XRP kukundikana imhaka yekuti tag isiriyo iri kupinzwa. Heano maitiro aungaite kuona kuti yako XRP transaction yabudirira nekupinda iyo chaiyo yekuenda tag.

Cryptocurrency Exchanges

Kana iwe uchibvisa XRP kune imwe cryptocurrency exchange, ndapota ita shuwa kuti uri kushandisa chaiyo tag inopihwa neyekunze exchange.

Kana iyo tag ikaiswa zvisirizvo, izvi zvinogona, zvinosuruvarisa, kuguma nekurasikirwa nemari yako.

Personal Wallets

Kana iwe uchibvisa XRP yako kuchikwama chako pachako, unogona kuisa chero tag ; zvisinei, ndapota cherechedza kuti hapagoni kuva neanotungamira zero ; semuenzaniso, '123' ingave tag inoshanda , asi ' 0123' haingadaro .

Chii chinoitika kana ndakatumira Cryptocurrency tokens pane network isiriyo?

Kana zvasvika pakuisa uye kubvisa cryptocurrencies, zvakakosha kuve nechokwadi kuti izvi zvinotumirwa pane network chaiyo. Semuenzaniso, zvose ERC-20 tokens zvinofanira kutumirwa paEthereum network , zvakakosha kuti iwe tapota uone kuti unonyatsoverenga pop-up meseji (inoratidzwa pasi apa) usati waita dhipoziti uchishandisa ERC-20 nzira.

Ndapota cherechedza kuti hatitsigire madhipoziti kuburikidza neBinance Smart Chain kana OMNI - kuisa tokeni pane imwe yeiyi kuchaita kuti mari yako irasikirwe zvachose, uye isu tingasakwanisa kudzosera mari yako kana yarasika.

Ndedzipi nguva dzekubvisa kune Coinmetro's yakanyorwa assets?

Kana iwe watofadzwa nenguva dzekutengesa Coinmetro iri kupa, tinodada kukuzivisa iwe kuti idzi nguva dzekutengeserana dzakangopinda mukumhanya kwewarp ...

Isu ikozvino tine dzimwe dzekukurumidza kutengeserana nguva muindasitiri yese! Nekuda kwezvido zvedu zvemitemo, mamwe matransaction anozoda kutariswa asati agadziriswa.

Cryptocurrencies

Inofungidzirwa Transaction Nguva uye Zvisimbiso Zvinodiwa

Trading

Chii chinonzi Trading volume?

Kutengeserana Vhoriyamu ndiyo yakazara kukosha kwese kutengeswa kwakaitwa pane yako Coinmetro account.

Iwe unogona kuverenga huwandu hwekutengesa hweodha imwechete, kana kusanganisa akawanda maodha mune yakatarwa nguva yakatarwa senge vhiki 1 kana gore rimwe.

Semuenzaniso, kana iwe waizotengesa 1 Bitcoin iyo panguva iyoyo yakakosha madhora makumi matatu, uye wobva watenga 1 Bitcoin kumashure kwemadhora makumi maviri nemasere, vhoriyamu yako yese yekutengesa yeawa maviri ekutengesa angave $58,000.

Isu tinoverenga huwandu kubva paSwap Widget, Exchange uye Margin papuratifomu uye tinoratidza izvi muCoinmetro Wallet yako . Iyi parizvino inoratidzwa sevhoriyamu yako yenguva yese kubva pakuvhura account.

Kunyangwe isiri chikamu chakakosha cheruzivo icho chinoshandiswa kuzvitengesa pachacho, chinogona kubatsira kana kungonakidza kuchengeta track yemavhoriyamu ako ekutengesa. Mune ramangwana tichange tichipa mabheji uye mibairo yekushanda nematanho aya.

Ndeupi musiyano uripo pakati peMargin uye Exchange Trading?

Iwe unogona kunge uchitoziva nezve Exchange Trading, iyo inowanikwa pane yakawanda cryptocurrency kuchinjanisa - kusanganisira Coinmetro!

Heano misiyano mikuru pakati peMargin uye Exchange yekutengesa:

Pfupiso

Muchidimbu, Margin Trading inopa yakanyanya kuchinjika kana chinangwa chako chikuru chiri kugadzira purofiti nekuwedzera kuwedzera. Kana iwe pachinzvimbo uchida kutenga cryptocurrencies kwenguva refu kubata uye / kana kutengeserana pasina ngozi huru, ipapo Exchange Trading kwaizova akakodzera iwe.

Chii chinonzi Coinmetro Copy Trading Platform?

MaTram ari eruzhinji here kana akavanzika?

MaTram anogona kunge ari eruzhinji kana akavanzika; kunyangwe ruzhinji rweTraM ruchave rwakavanzika. MaTram epachivande haaonekwe kune veruzhinji uye anowanikwa chete kuburikidza nelink iyo maneja anogona kugovera. Veruzhinji TraMs vakapfuura neyakaomesesa vetting maitiro neCoinmetro timu, uye mamaneja vatengesi vane ruzivo vane ruzivo rwakaratidza.