How to Withdraw AUD on Coinmetro

How to Withdraw AUD on Coinmetro Account?

Step 1: Firstly, you will need to head over to your Coinmetro Dashboard, and then click Withdraw.

Step 2: From the dropdown menu, search for AUD. From the selection, choose AUD - Australian Dollar (SWIFT). To choose this option, you must have some Australian dollars in your Coinmetro account.

Step 3: Enter your [Account Number],[SWIFT Code],[Bank Name],[Bank Country], and [Beneficiary Address]. By clicking on My Accounts and choosing the appropriate account from the dropdown list, you can choose an account that is already saved.

Step 4: Leave a Reference Note (optional).

Step 5: Enter the withdrawal [Amount].

After that, you must input the amount you wish to withdraw. You can manually enter the sum you want to get in the Amount field. As an alternative, you can just click on Min/Max or click and slide the toggle to the desired percentage.

Important Note: the amount is enough to cover withdrawal fees. If the amount is not sufficient, you wont be able to proceed.

Step 6: Confirm your details.

Click Continue once you have double-checked that all the information is accurate. Once again, you can review the fees and the amount you will be getting and confirm that everything is accurate on the summary page that follows.

Note: Its important to ensure you double-check that all information has been entered correctly. Once a transfer is sent, it is not possible to edit any information and transactions are not able to be reversed.

How long does it take?

Due to the nature of the SWIFT network, and funds having to travel between banks, it may take 2-5 working days to receive your funds. Please keep in mind that bank cutoff times, holidays, and weekends will also affect the speed of your transfer.

Where can I send the funds?

Funds can only be sent to a bank account in your own name that can accept AUD.

What are the fees?

Coinmetro charges a fixed fee of $70 AUD per withdrawal for AUD SWIFT withdrawals; however, transfers sent via the SWIFT network travel through intermediary banks along the way so you may receive less than we send out. We advise you to confirm with your bank about any charges on their end as well.

What if my funds haven’t arrived within the specified timeframe?

If your funds haven’t arrived within five working days of being completed, please contact your bank to see if they are able to locate the funds. Likely they would ask you for the following details:

• your account details and account name;

• the date of transfer, amount, and currency;

• Coinmetro’s bank details where funds were sent from.

Should they not be able to locate the funds, please let us know and our Finance team can investigate.